PayGate ZW
PSC Officer
PSC Operations
National Deduction Oversight
Cross-ministry exposure, AI early-warning trends, and compliance operations summary.
Civil Servants
312,400
On platform
Active Loans
84,950
27.2% penetration
Avg DTI
31.2%
Policy cap 40%
High Risk
7,820
At/above 38% DTI
Deduction Volume (K)
M
A
M
J
J
A
S
O
N
D
J
F
AI Early Warnings
Low
Med
High
Crit
AI Alert: Agriculture DTI average hit 41%, breaching 40% cap. 1,247 servants projected to enter distress within 3 months.
OPERATIONS DETAIL
Disputes SLA
24h triage
Auto resolutions
74%
High-risk growth
+3.8% MoM